1) Express Shipping does not support P.O. Boxes, APO or FPO addresses.
2) Shipping Time does not include a 3-7 business days processing period required to process your order from the date your order is placed.
3) We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.
4) Should your package not arrive within 30 days after you have placed your order, you must contact Customer Support within 180 days after your order was placed.
* Due to the coronavirus (COVID-19), there might be a 1-2 weeks delay time for shipping. We're improving our delivery process to make your packages even safer and deliver to you ASAP. Thank you for understanding.
Shipments from all of our warehouses are delivery duty unpaid. Therefore, any and all customs or import duties are charged once the parcel reaches its destination country. If any, these charges must be paid by the customers. Customers take full liability for all return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes.